Social service agencies need safeguards when using AI
Peer-Reviewed Publication
Updates every hour. Last Updated: 20-Oct-2026 00:17 ET (20-Oct-2026 04:17 GMT/UTC)
A former social worker and a researcher in a new study reports social service agencies need to establish guidelines for how AI is used. In the study, the researcher recommends that agencies keep people involved in decisions, regularly check AI systems for discrimination, and leverage AI to connect vulnerable people with needed resources and services. The study is published in the journal Journal of the Society for Social Work and Research.
When hotels replace single-use toiletries with refillable dispensers, or companies strip unnecessary items from product bundles to cut waste, they may expect consumers to hail these changes as environmentally responsible.
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An international research team led by Kumamoto University examined how AI can be responsibly integrated into education. A Delphi study involving 70 professionals from 18 countries identified five priorities: AI competencies, automated assessment and feedback, evolving teacher roles, trustworthy and explainable AI, and equal access. The study shares strategies of AI integration that requires coordinated action of policy makers, researchers and practitioners with attention to pedagogy, policy, infrastructure and equity.