Hands off: Why human touch can create a food-safety blind spot
Peer-Reviewed Publication
Updates every hour. Last Updated: 17-Jun-2026 09:15 ET (17-Jun-2026 13:15 GMT/UTC)
Consumers often assume that hand-prepared foods are fresher, higher quality and safer than factory-packaged alternatives, but a new study co-authored by a University of Massachusetts Amherst researcher suggests those assumptions may overlook important food-safety considerations—and that targeted messaging can significantly change purchase intentions. The research reveals that consumers in randomized experiments strongly favored hand-sliced deli meat over prepackaged options until they learned about the higher food-safety risks associated with human handling. This “handmade food halo,” the study asserts, causes consumers to associate human involvement with positive product attributes that don’t necessarily exist.
This study develops a replicable Transformative Service Ecosystem for Sustainable Operations Management (TSESOM) model to address research gaps and empower botanic gardens to deliver integrated sustainability, conservation and visitor economy outcomes.
Unlike cigarettes or alcohol, cannabis products often come packaged as colorful gummies, chocolates, candies and snacks that can look remarkably similar to items found in a grocery store aisle. A new Washington State University study suggests some of those products may also attract the attention of underage consumers. More than 80% of the 454 teens and young adults surveyed said some cannabis gummy and candy products would appeal to people under 21, even though they complied with Washington state’s cannabis packaging regulations. While cannabis products are sold only in licensed stores that minors cannot legally enter, young people may still encounter the packaging through family members, friends, social media or other sources.