Globally, rapidly aging populations give rise to increasing demand for home care services. The World Health Organisation estimates that approximately 1.3 billion people worldwide require care due to ageing or disability. In Hong Kong, owing to deeply rooted cultural norms that emphasise family bonding and rising healthcare costs, caregiving is often performed by family members, imposing heavy physical and mental strain on them. A research team at The Hong Kong Polytechnic University (PolyU) has investigated the quality of life (QoL) of the City’s family caregivers and explored the use of data-driven assessment tools to support the development of effectively targeted interventions.